Frequently Asked Questions
Are the sessions virtual or in person?
Do I have to be in Kenya to book a session with you?
What is the purpose of a consultation?
How long is a session?
How long will I be in therapy?
When should I pay for a session?
Can I cancel a session or reschedule?
Will I be refunded if I cancel a session?
Do you accept insurance?
The sessions are virtual, so you can access therapy from anywhere you feel comfortable.
No. One of the joys of virtual therapy is that I have been able to take on clients from around the world. All you have to do is use the conversion rate and see how much it will cost according to the currency of the country you are in.
A consultation gives the therapist and the client a chance to get an initial feel of each other so as to see if they can go on to a second session. The session also allows the therapist to gather basic information about your mental health history and current concerns, answer any questions you have about the services provided, and provide recommendations for specific services that may be helpful in addressing your concerns.
A consultation session is an hour long. Regular sessions are 45 minutes long.
Therapy lasts as long as there is need for it. The joy of the therapist is to see the client go on to live a happy and healthy life as they integrate the tools they have acquired in therapy.
Payment is done at most 24 hours before the session. You can make payment before every session or a one off payment for multiple sessions.
Yes. Cancellation should be done 24 hours before the session. In the case of rescheduling, we can discuss when next you can be slotted in for a session.
Yes. You will be refunded in the case you cancel a session and ask for a refund.
No.
Access virtual therapy, Anywhere in the world